Customer Reviews

“Kate is a great asset to your agency, I first went to her for camper insurance then golf cart insurance. She asked if she could quote on my cars and home but I ignored until this spring. I shouldn’t have waited, I’m getting more coverage for half the cost. I cannot thank her enough. Thanks Kate.
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“After having the same insurance company for seven years we decided to look for another Insurance carrier. Kate was super helpful and presented multiple options for home, auto, motorcycle insurance us to choose from.
She worked closely with us and gave us a personalized experience. This is something that the old insurance carrier was unable to provide. Not to mention we ended up saving money as well as adding more coverage. I defiantly recommend Fortified Insurance for all your personal and business insurance needs. When you call please ask for Kate as she provides an exceptional customer service experience.

Thank you Team Fortified!”

“Helpful, Friendly, all-around GREAT Service – I was in a bit of spot needing insurance for my condo. Cheryl was incredibly helpful – wonderfully patient in understanding my needs, informative about options, willing to spend as much time as necessary to figure things out and ultimately finding a solution. I look forward to working with this Agency going forward.
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“I recently switched insurance policies and was assisted by Kate. She made the process so much easier than I thought it would be and got me the rates I was looking for! I can’t thank her enough! I would highly recommend Fortified Insurance to anyone.
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“Went in for a car title surety bond, and it was quick and easy.”

“I’ve worked with Fortified on both of my home policies as well as my auto and have been pleased with the level of customer service and great rates I get. Amy was excellent at getting me the best rates in a timely manner and was very proactive with communications (voice, text and email). All in all a very good experience. Will definitely work with them again for our boat policy in a couple of months! :)”

“Insurance is a service, and it is a pleasure to work with people who recognize it as such. The staff at Fortified have been not just helpful, but direct. I appreciate when both questions and answers are specific professional. My insurance needs and budget are not huge, I know it, they know it, and the staff at Fortified work with me as a valuable customer none the less. ”

“The individual attention I received when starting a new business and needing insurance really made all of the stress disappear. Keith and his team treated me like a five-star client when really my business is tiny. I appreciated all the work they did to get me the BEST rate possible. ”

“I needed insurance on a commercial property that would not be insured by the major carriers. Keith took all my information, handled all the legwork and got back to me with several quotes within a two day period. Keith was able to get me an excellent price on the insurance with a very quick turnaround. It was great being able to give him the information on the business and just select a quote. When dealing with all the other chores to close on a business purchase it was nice to know I could offload the legwork of looking for insurance.”

“Fortified handles all of our business and personal insurance needs. They always call back, remind you when a renewal is coming up, and shop for the best rate and coverage year to year. Keith is very knowledgeable, and definitely goes out of his way to help his customers. They truly have your best interest in mind. We couldn’t be happier.”

“Keith is a top-notch expert in his area of expertise (insurance) with focused, personal customer service. When working with Keith (Fortified Insurance Co.), I feel like a partner – an individual – not a number. Keith has shown, time and time again, that he has my best interests in mind as a client. When renewal time comes around, I am provided with all the options with regard to maximizing coverage while being financially savvy. He makes being insured easy, convenient and worry free. Thank you!”

“Recently, I’ve had the pleasure of working with Keith Beausoleil at Fortified Insurance Agency, and my experience with him could not have been more pleasant. There is always someone there to answer the phone and if Keith isn’t there himself he will get back to you quickly. I can’t express how important this is as a consumer. No answering service, no long waits on hold, no press 1 for this and 2 for that…just real people. It’s a lost art and Keith makes it a point to perfect it.

If that wasn’t enough, then his exceptional service and attention to detail is second to none. I switched my insurance from another carrier and he took care of everything. The stuff that was my responsibility to resolve he gave clear and concise instructions to make sure i understood what needed to be done, and checked in on me to make sure i didn’t have any questions. The entire process was handled in a way that instills confidence that you’re in the right place.

I would have signed on with Keith even if his rates were higher than what I was currently paying simply because you cannot put a price on this type of customer service. But the best part was he was able to save me a ton of money between my car and home insurances. And not by cutting corners either. He makes sure you’re adequately covered and that you’re making the best decisions for your assets. He’ll explain every detail if you want him to!

Great guy, great service and I couldn’t possibly recommend him enough. It’s rare these days to have someone you can refer people to without even the least bit of hesitation. In fact, I get excited to hear back from people after i’ve sent them his way. Yes, it’s insurance and it’s not glamorous, but Keith makes all that go away and just takes care of you.”

“Keith did a great job of providing me with the right insurance coverage that I needed for my both my home and autos! I am very pleased with Fortified Insurance.”

“I have used Keith’s services for my family and business since 2008 and I couldn’t be happier. He takes care of me because he knows what I need and he does the job right. It is nice to deal with a professional instead of a 1-800 number.”

“Keith is an excellent agent. He and his team have shown expertise and commitment to customer satisfaction. I highly recommend his services.”